You can update your email, street address, and phone number directly from the Chime mobile app or website.
To change your personal information on the Chime mobile app:
- Go to Settings.
- Tap the Edit button.
- Make your changes to the web page.
To change your personal information on the Chime website:
- Log into your online account at www.chime.com.
- Go to the top right-hand corner of the page, and in the dropdown menu, select Settings.
- Make your changes to the web page.
If you have any issues attempting to change your account information, please contact us at 844-244-6363 (and be sure you have a valid photo ID available).
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